Social Media Management in Kenya

Description

Social Media Management in Kenya

Grow Your Business Online. Engage Your Audience. Convert Followers into Customers. Make sales from social media!

Social Media Management Services in Kenya – Let Us Handle Your Online Presence

At DLOMS-Digital, we help Kenyan businesses take control of their online presence through strategic social media management. From content creation to analytics, we build your brand’s personality, increase engagement, and drive real business results.

Whether you’re a small café in Nakuru, a fashion brand in Nairobi, or a real estate firm in Nyeri — our team crafts authentic, high-performing content tailored for platforms like Facebook, Instagram, TikTok, X, and LinkedIn.

You’re Losing Sleep Over Social Media. We Get It.

It’s 10 PM. Your shop is closed. Your body is exhausted.

But your mind? It’s racing.

“I haven’t posted on Instagram in three days.”
“My competitor just posted again. Their page looks so professional.”
“I need to reply to those Facebook comments.”
“What should I even post tomorrow?”
“I don’t have time to design graphics.”
“Why isn’t my social media bringing in customers?”

You started your business to do what you love – baking, fixing cars, styling hair, selling products, offering services.

Not to become a social media expert.

But here you are, feeling guilty every time you see your competitor’s active, engaging Facebook page while yours sits there… quiet. Stale.

Forgotten.

You know social media matters.

You see other businesses getting customers from Instagram.

You watch as people discover salons, restaurants, and shops through Facebook.

But you just don’t have the time. Or the skills. Or the energy.

The Real Cost of DIY Social Media Manager in Kenya

Let’s be honest about what managing your own social media really costs you:

Your Time

How many hours do you waste each week trying to:
– Figure out what to post
– Design graphics on Canva (that never look quite right)
– Write captions that sound professional
– Respond to comments and messages
– Keep up with trends you don’t understand

That’s 5-10 hours per week. Time you could spend serving customers, growing your business, or actually getting some rest.

 

Your Peace of Mind

The constant nagging feeling that you’re not doing enough online. The stress of seeing competitors’ polished content while yours looks amateur. The frustration when a post gets zero engagement.

That anxiety? It’s exhausting.

 

Your Actual Customers

Every day you’re inconsistent on social media, potential customers are discovering your competitors instead.

They’re scrolling past your outdated page and clicking “Follow” on someone else’s active, professional presence.

Those are sales walking away.

 

Your Reputation

Customers judge your business by your online presence. An abandoned Facebook page with the last post from “3 months ago” tells them you don’t care. Or worse – that you’re no longer in business.

First impressions happen online now.

 

Imagine This Instead…

It’s 10 PM. Your shop is closed. Your phone buzzes.

You check Instagram. Someone just commented on today’s post: “Where are you located? I want to come tomorrow!”

You smile. Because you didn’t even create that post.

You didn’t stress about what to write, what image to use, when to post it.

Your DLOMS Digital team handled everything.

While you were serving customers today, we were:
– Designing beautiful graphics with your branding
– Writing engaging captions that sound like you
– Scheduling posts for optimal engagement times
– Responding to comments professionally
– Creating Stories that keep your business top-of-mind
– Analyzing what’s working and what’s not

Your social media is working. Even when you’re sleeping.

New customers are discovering you.

Your followers are growing.

Your DMs have inquiries.

Your competitors are wondering how you suddenly became so active and professional online.

And you?

You’re finally sleeping peacefully because someone who actually knows what they’re doing is handling it.

 

Why Kenyan Businesses Choose DLOMS Digital as their Pro Social Media Managers

We’re not some foreign agency that doesn’t understand the Kenyan market.

We’re here.

We know your customers.

We speak their language – both English and the cultural nuances that make content resonate locally.

We Understand Your Reality:

✅ We know Kenyan customers – what they respond to, when they’re online, what makes them buy
✅ We get your budget – affordable packages designed for Kenyan SMEs, not corporate giants
✅ We respect your voice – your business has personality; we amplify it, not change it
✅ We move fast – no bureaucracy, no delays, just results
✅ We’re reachable – WhatsApp support, not some ticket system that takes days

 

What Makes Us Different:

🎯 We Focus on Results, Not Vanity Metrics

We don’t just chase likes.

We create content that brings customers through your door, calls to your phone, and messages to your DMs.

📱 We Think Like Local Customers

We know Kenyans scroll Facebook during lunch breaks.

We know they check Instagram Stories before bed.

We know what type of content makes them stop scrolling and start buying.

💼 We’re Business People Managing Business Accounts

We’re not fresh graduates experimenting with your brand.

We’re experienced digital marketers who understand ROI, customer psychology, and business growth.

🤝 We Become Part of Your Team

You’re not just a client number.

We learn your business, understand your goals, and celebrate your wins.

Your success is literally our success!

Our Social Media Management Packages

STARTER PACKAGE – Kshs. 12,000/month

Perfect for:
– Small businesses just starting on social media
– Solo entrepreneurs juggling everything
– Shops wanting consistent presence without complexity
– Businesses testing professional social media management

What You Get:

✅ Content Creation & Posting
– 12 professionally designed posts per month (3 per week)
– Custom graphics tailored to your brand
– Engaging captions that drive action
– Optimal posting times for maximum reach
– Facebook + Instagram coverage

✅ Platform Management
– Profile optimization (bio, profile picture, cover photo)
– Hashtag research and strategy
– Basic engagement (responding to comments on our posts)
– Content calendar provided monthly

✅ Monthly Reporting
– Growth metrics (new followers, reach, engagement)
– Top performing content analysis
– Simple report delivered via WhatsApp/Email

✅ Communication
– WhatsApp support during business hours
– Monthly check-in call (15 minutes)
– Content approval process (if you want to review before posting)

Best for: Getting consistent and professional without breaking the bank.

 

GROWTH PACKAGE – Kshs. 25,000/month ⭐ MOST POPULAR

Perfect for:
– Established businesses ready to scale their online presence
– Businesses competing in crowded markets
– Entrepreneurs serious about social media ROI
– Shops wanting to generate real leads and sales

Everything in Starter PLUS:

✅ Enhanced Content & Activity
– 20 professionally designed posts per month (5 per week)
– 10 Instagram/Facebook Stories per month
– 2 Reels/Videos per month (short-form video content that drives massive reach)
– Carousel posts for detailed product showcases
– User-generated content curation (reposting customer reviews/photos)

✅ Active Community Management
– Responding to ALL comments promptly (business hours)
– DM management and customer inquiry responses
– Review monitoring and professional responses
– Proactive engagement with followers’ content

✅ Strategic Growth
– Competitor analysis and benchmarking
– Trending content integration (we ride trends that fit your brand)
– Hashtag optimization (testing and refining monthly)
– Cross-promotion strategy between platforms
– Call-to-action optimization for conversions

✅ Content Variety
– Product/service highlights
– Behind-the-scenes content
– Customer testimonials and success stories
– Educational tips related to your industry
– Promotional posts (sales, offers, events)
– Engagement posts (questions, polls, contests)

✅ Enhanced Reporting
– Detailed monthly analytics report
– Audience insights (demographics, behaviors)
– Competitor comparison
– Content performance breakdown
– Growth recommendations
– 30-minute monthly strategy call

✅ Premium Support
– Priority WhatsApp support (response within 2 hours)
– Bi-weekly check-ins
– Emergency support for reputation issues

Why This is Most Popular: It’s the sweet spot where investment meets serious results. Businesses see real follower growth, increased engagement, and actual customers coming from social media.

 

PREMIUM PACKAGE – Kshs. 45,000/month

Perfect for:
– Businesses ready to dominate their market on social media
– Multi-location businesses or franchises
– E-commerce stores needing constant visibility
– Brands wanting to become local influencers in their industry

Everything in Growth PLUS:

✅ Maximum Content & Presence
– 30+ professionally designed posts per month (daily posting)
– Daily Instagram/Facebook Stories (keeping you top-of-mind 24/7)
– 4 professional Reels/Videos per month
– Live video support (we can go live for product launches, events)
– TikTok management (if applicable to your business)
– LinkedIn management (for B2B businesses)

✅ Advanced Strategy & Execution
– Monthly content photoshoots (we come to your location)
– Influencer outreach and collaboration coordination
– Partnership opportunities identification
– Seasonal campaign planning and execution
– Contest and giveaway management
– User-generated content campaigns

✅ Paid Advertising Management
– Kshs. 10,000 monthly ad budget included (targeting your ideal customers)
– Facebook/Instagram ads creation and optimization
– A/B testing of ad creative and copy
– Retargeting campaigns for website visitors
– Lead generation campaigns
– Conversion tracking and optimization

✅ VIP Community Management
– Real-time response to comments and DMs (including weekends)
– Reputation monitoring across all platforms
– Crisis management protocol
– Private Facebook Group management (if applicable)
– Customer feedback collection and reporting

✅ Comprehensive Analytics & Strategy
– Weekly performance updates
– Detailed monthly analytics dashboard
– ROI tracking (how much revenue social media is generating)
– Competitor deep-dive analysis
– Quarterly strategy planning session
– Social media audit and optimization

✅ Dedicated Account Manager
– Single point of contact who knows your business inside-out
– Weekly strategy calls (30 minutes)
– 24/7 emergency support
– Direct WhatsApp line to your manager

For Businesses That: Want to stop competing and start dominating. This is for brands ready to become the go-to name in their industry through consistent, strategic, overwhelming social media presence.

The Transformation Our Clients Experience

Week 1: Relief

You hand over your passwords. You stop stressing. Someone capable is now handling it.

Month 1: Consistency

Your pages are active. Professional. Every few days, new content appears. Customers start noticing.

Month 2: Growth

Followers increase. Engagement rises. Your DMs have actual inquiries from potential customers.

Month 3: Results

You’re getting customers who say “I found you on Instagram.” Your phone rings more. Your competitor asks, “Who’s handling your social media?”

Month 6: Authority

You’re known in your area. When people need what you offer, your social media presence has positioned you as the trusted choice.

This isn’t theory. This is what happens when professionals handle your social media.

 

What We’ll Ask You (It’s Easy, We Promise)

When you sign up, we’ll need:

✅ Your social media login details (we handle everything securely)
✅ Your logo and brand colors (if you have them)
✅ Photos of your business, products, or services (phone photos are fine!)
✅ A brief chat about your business and goals

That’s it.

We figure out the rest.

Don’t have professional photos? We can work with what you have or arrange a photoshoot.

Don’t have a clear brand? We’ll help you define it.

Don’t know what your goals are? We’ll help you figure that out too.

This is what we do. You don’t need to be a marketing expert. That’s why you’re hiring us.

 

Frequently Asked Questions

Q: Do I have to sign a long contract?
A: No! We work month-to-month. If you’re not happy, you can cancel anytime. We believe in earning your business every single month.

Q: Can I still post on my own pages?
A: Absolutely! It’s your business. We coordinate with you to make sure everything flows together naturally.

Q: What if I don’t like a post before it goes up?
A: We can set up approval workflows if you want to review content before posting. Most clients trust us after the first month, but control is always yours.

Q: How do I know it’s working?
A: Monthly reports show you exactly what’s happening – follower growth, engagement rates, reach, and most importantly, how many inquiries/customers came from social media.

Q: What if I need something posted urgently?
A: WhatsApp us! We’re responsive and can create and post urgent content same-day when needed.

Q: Do you handle negative comments or reviews?
A: Yes! We respond professionally to all comments, including negative ones. We turn complaints into opportunities to show great customer service.

Q: What platforms do you manage?
A: Facebook, Instagram, TikTok, LinkedIn, Twitter/X. We focus on the platforms where YOUR customers actually are.

Q: Can you help if my page is brand new with zero followers?
A: That’s actually easier! We build it right from the start. Within 3 months, you’ll have a thriving community.

Q: What if I’m in a “boring” industry?
A: There’s no such thing! We’ve made accounting firms, hardware stores, and logistics companies interesting on social media. Every business has a story worth telling.

Q: Do you use bots or buy fake followers?
A: NEVER. We grow your following organically with real people who actually care about your business. Fake followers are worthless and can damage your reputation.

Q: What about WhatsApp Business?
A: While we focus on public social platforms, we can help optimize your WhatsApp Business profile and create status updates as part of premium packages.

 

The Decision You’re Really Making

This isn’t just about social media management.

This is about:

• Peace of mind – knowing your online presence is handled by professionals
• Your time back – hours every week returned to you
• Consistent growth – not sporadic, stressed posting
• Professional image – looking as good as you actually are
• Real customers – people discovering and choosing your business
• Your sanity – one less thing keeping you up at night

You have two choices:

Option 1:

Continue as you are.

Stressing about what to post.

Feeling guilty about inconsistency.

Watching competitors win online while you struggle.

Spending hours trying to DIY something that is not your strongest point.

Option 2:

Hand it over to people who do this every single day.

Wake up to professional posts already live.

Check your phone to see new followers and customer inquiries.

Finally focus on what you’re actually good at – running your business.

The cost of Option 1? Your time, your stress, your lost customers, your reputation.

The cost of Option 2? Kshs. 12,000-45,000 per month…. Less than what you’d pay a part-time employee who still wouldn’t have our expertise.

 

Choose Your Social Media Management services in Kenya Package & Get Started Today

Starting at just Kshs. 12,000/month – less than Kshs. 400 per day for professional social media management.

That’s less than lunch at a nice restaurant. But it works 24/7 bringing customers to your business.

What Happens Next:

1. Choose your package and checkout (secure M-Pesa or card payment)
2. We’ll WhatsApp you immediately to schedule a brief onboarding call
3. Share your login details and business info (we make this super easy)
4. We analyze your current presence and plan your content (takes us 2-3 days)
5. Your first post goes live within max 5 business days
6. Sit back and watch your social media transform

 

Still Not Sure? Let’s Talk.

We get it.

Handing over your social media feels like a big step.

Book a FREE 20-minute consultation call.

No pressure.

No sales pitch.

We’ll look at your current social media, tell you honestly what needs improvement, and explain exactly how we’d help your specific business.

Even if you don’t hire us, you’ll walk away with valuable insights.

📱 WhatsApp: 0797532345